WHO ARE WE

AIRCO HOLDINGS Limited is an independent ground handling company operating in Tanzania at Mwanza, Bukoba, Mtwara and Songwe Airports. We offer a variety of service capabilities that are unmatched in the industry at very good pricing. With excellent and diligent staff in passenger handling and cargo/freighter handling, we have been able to provide quality and safe services to our customers since 2002. The diversity of our catalogue and our expertise makes us the preferred GS Handler to major companies such as Air Tanzania, Kenya Airways, RwandAir, FastJet, Astral Avia- tion, BidAir Cargo and Anova (to name only a few).
AIRCO’s dedication to customer service and industry experience is unmatched. The company is dynamically growing and has expanded its operations regionally to Juba, Republic of South Sudan, where it is operating at Juba International Airport. Our core values are reflected in our motto, “ Safety and Quality first ”. Our clients should be assured that we do not compromise on these.

Vision

To be the prefered ground handler in the region.

Mission

To provide safe and quality services at affordable prices.

Our Core Value

Integrity
Performance
Safety
Customer Satisfaction

Commitment to Safety and Quality

Airco Holdings is committed to our customers, with a focus on safety and quality. High quality and safe working environment is not our goal, it is our priority. That means delivering the best possible safe and quality service to every person, every time. We are dedicated to improving the way we do things on a continual basis. Airco Holdings Ltd put huge emphasis on its employees and all stakeholders to willful abide to the rules, policies and procedures contained in Safety Manage- ment System manual.

WHAT WE DO

Ramp Services

GSE positioning (wheel chocks, safety cones,GPU, ACU, ASU connection)
Ramp to Flight Deck Headset Communications
Loading and Offloading, Loads loading and Lashing
Passenger Steps
Bags, Cargo and Mail Transportation
Toilet Services and Cleaning
Aircraft towing /Pushback
Safety Measures
Inspection at Arrival and Prior Departure (workaround)
Apron Security Services.

Cargo Handling Services

Acceptance and Delivery Services
Cargo Documentation Services
Cargo Stowage
Cargo Transfer and Administration
Handling of Valuable and Perishable items
Handling of Hazardous Items
Mail and Courier Handling
Bulk Breaking Services
ULD Handling and Administration.

Passengers Services and Flight Administration

Boarding of Passengers
Baggage Handling
Passenger Departure Guidance
Handling of VIP
Minors and Special Cases
Load Control Services
Communication and Flight Operations
Weather Briefing
Representation and Supervision
Passenger Manifesting and Administration
Arrival Escort to Passengers
Lost and Found Services
Delayed Bags and Information to Passengers
Transfer Desk and Connection Services
Handling of VIP
Minors and Special Cases

Meet & Assist Services

You will undoubtedly receive the warmth and hospitality of Sukumaland with our Meet and Assist service. Available for arrivals and departures, our service ensures a personalized fast-track approach from our customer friendly staff. We make travelling a pleasure; our staff undergo special training in various aspects of the aviation industry, airport ground operations and customer care resulting in the highest level of professionalism.

STATION MANAGEMENT AND ADMINISTRATION

AFP Filling
Flight Operations Assistance
Irregularity Operations Support
Liaising with various port authorities
Load Control
Station Control
Station Representation and Supervision
Weather Briefing.

Chairman’s Message

It is with great pride that we present Airco Holdings Co. Ltd (AHLI) which is operating at Mwanza Airport. The company has the most up to date equipment operated by skilled staff who have been in service with the former Mwanza Ground Handling Co. Ltd for nearly seventeen (17) years handling all types of aircraft at Mwanza Airport We have expanded our operations into the neighboring countries while putting safety as the major component in delivering our services. Our capabilities have always been our pride, the dedication shown by our employees have made our customers and stakeholders put more trust in our operations. Airco achieved its best when Mwanza Ground Handling Company Limited partnered with NAS of Kuwait to form NAS-DAR AIRCO now operating at JNIA. Last but not least, I would like to thank the Government and in particular the Ministry of Transport and Communications through the Tanzania Airport Authority for the effort made in the development of airport infrastructure in the country. These initiativites have created more business opportunities for aviation stakeholders, thus facilitating our growth.

Welcome to AIRCO Holdings.

Salim Ajib Al Hajri
Chairman


CUSTOMER RELATIONSHIPS

Relationships are the lifeblood of our business, and one of the most valuable assets we have and we treat them as such. In our experience, the best solutions can only be created through working in close collaboration. We pride ourselves on developing longterm relationships with our clients, and to this end, our Customer Experience Team partner with you to deliver against your goals and objectives. We get to know you, your business and your customers to implement strategic communications that achieve results, that we’re all continuously achieving.

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